Privacy Policy
Last updated: 20 August 2026
Crystalline Jars ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, create an account, send an enquiry, or order a sample.
1. Information We Collect
We collect information you provide directly and some data automatically:
| Category | Details |
|---|---|
| Identity & Contact | Name, email address, phone/WhatsApp number, company name. |
| Order Details | Products enquired, quantities, delivery address and city. |
| Automatic Data | IP address, browser/device type, and pages visited (via cookies). |
2. How We Use Your Information
| Purpose | Description |
|---|---|
| Enquiries & Quotes | To respond to your enquiries and prepare quotations. |
| Sample Orders | To process and dispatch samples and arrange delivery. |
| Notifications | To send order updates by email, SMS or WhatsApp. |
| Improvement | To analyse and improve our website and service. |
We never sell your personal data. We only share what is needed with courier partners (TCS, Leopards, PostEx) to deliver your order.
3. Data Security
- Restricted internal access to personal data.
- Secure hosting and regular reviews.
- Data retained only as long as necessary.
4. Your Rights
- Access the data we hold about you.
- Correct inaccurate information.
- Request deletion of your data.
- Opt out of marketing messages at any time.
5. Contact Us
| Channel | Details |
|---|---|
| sales@crystalline.pk | |
| Phone / WhatsApp | 0323 09 09 121 |
| Location | Sabzazar, Near Truck Stand Road, Lahore, Pakistan |